At SIGNATUREHOME.IN, it is our endeavor to make your shopping experience seamless, enjoyable, simple and hassle-free. Therefore, we ensure that every product you order is in perfect condition and that it reaches you within the time stipulated by us. Please do peruse our Shipping & Delivery Policy.
TYPES OF SHIPPING AVAILABLE
We provide two modes of shipping to our customers:
Normal Delivery: By Surface Transport which takes up to 7-10 business days
Shipping Charges For All Orders Below Rs.5000 will be Rs. 350 | Shipping Charges For Orders Above Rs.5000 and Below Rs.20000 will be Rs. 500 | Shipping Charges For Orders Above Rs.20000 will be Rs. 750
All items are carefully packaged at our warehouse to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets and air cushions to secure the package. Our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact our Customer Service at 011-4161977 (Monday - Saturday 10 AM to 7 PM) or email us at firstname.lastname@example.org@gmail.com
Simplicity, transparency and security are the hallmarks of your online shopping experience at addresshome.com. We go the distance to ensure that every transaction on our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not entertain returns on products delivered in perfect, undamaged condition. Please do peruse our Return Policy for your understanding.
A product is only eligible for return under the following conditions:
HOW TO RETURN OR EXCHANGE
You can return or exchange the order within 3 days of delivery of the product, to return / exchange please mail us at email@example.com@gmail.com
Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome exchanges on the following terms
- If a wrong product has been received
- If you identify a manufacturing defect on the received product
- If the product is received in a damaged condition
If the product doesn’t fit into your desired expectation we will be refunding you the amount of the bought product after taking out the partial cost of freight & packing based on invoice value as follows -
- Rs. 0.00 - Rs. 999 - Rs. 150
- Rs. 1000 - Rs. 2999 - Rs. 350
- Rs. 3000 - Rs. 9999 - Rs. 500
- Rs. 10000 and above – 10% of order value
HOW TO GET A REFUND
All refunds will be processed within 2-3 (48 hours)days of receiving the merchandise back at our warehouse.
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same ) Please allow 2-3 days for the amount to reflect in your bank-statements.